Frequently Asked Questions
How does Instant School Photos work?
You can either take a photo of your child directly through our service or upload an existing one. Then, choose from a variety of backgrounds, add custom details, and enhance the photo as needed. Once you're satisfied, complete your order, and your professionally enhanced photo will be instantly available for download.
What’s included for $1.99?
For just $1.99, you receive a high-quality, professional-looking school photo with color correction and studio-quality lighting applied. This price includes one background of your choice and an instant digital download of your final image.
Can I upload an existing photo, or do I have to take a new one?
We recommend taking a new photo within our service for the best results. However, you can also upload a previously taken photo. Just ensure it meets our quality and lighting guidelines to get the best possible result.
How do I get my photos after ordering?
Once your order is complete, your photos are instantly available for download. A copy will also be sent to your email for easy access and sharing.
Are there additional background options or add-ons?
Yes, we offer a variety of classic backgrounds to choose from. You can also purchase add-ons like blemish removal, extra backgrounds, and text overlays to further personalize the photo.
Do the photos really look professional, like traditional school portraits?
Absolutely! Our service uses AI-powered enhancements, including color correction and studio-quality lighting, to ensure your child’s photo looks just as polished as traditional school portraits.
What kind of camera or equipment do I need to take the photo?
Our service is designed to be easy and accessible. You can use your smartphone, or if preferred, take a photo with any camera and upload it to our service.
Is color correction and editing included in the price?
Yes, color correction and lighting enhancements are included in the $1.99 price. If you’d like further edits, we offer photo retouching for $2, which includes blemish removal.
How long does it take to receive the photos?
Your photos are available immediately after completing your order. You can download them right away, and a copy will also be sent to your email for added convenience.
Can I use this service for multiple children in one order?
Yes! You can add photos of multiple children in a single order. Simply add each child’s photo to the cart, and you’ll be able to process them all at once.
How do I contact customer support if I have an issue?
If you need assistance, you can reach out to our customer support via email or through the contact form on our website. We’ll get back to you as soon as possible!
What payment methods do you accept?
We accept major credit cards and Cash App.
Can I print or share the photos after downloading them?
Yes, once you’ve downloaded your photos, you’re free to share, print, or use them however you like. If you encounter any printing issues, you can use our confirmation email as a print release.
Is there a way to add my child’s name or grade to the photo?
Yes! You can include your child’s name, grade, and other details. This information will be stored as metadata with the photo. If you want the text displayed directly on the photo, we offer a text overlay option for just 50 cents, allowing you to add up to 20 characters.
Can I make changes after I place my order?
Unfortunately, once an order is processed, changes cannot be made. However, if you encounter any issues, feel free to reach out to customer support, and we’ll do our best to assist you.
Do you offer refunds?
Due to the personalized nature of the service, we do not offer refunds. However, we provide tips and a rating system to help ensure the best possible outcome. If you followed our guidelines and are still unsatisfied, please contact us, and we’ll do what we can to help.